Cetec ERP is pleased to announce that Genie Electronics, a subcontract manufacturing company with a diverse portfolio in the automotive, medical and commercial industries, has implemented the Cetec ERP comprehensive enterprise resource planning system. Since the implementation, Genie Electronics has significantly enhanced its operational efficiency and customer service capabilities.
| Founded in 1972, Genie Electronics prides itself on its commitment to honesty, quality, and exceptional customer service. “We dot the i’s and cross the t’s,” says Don Lookingbill, Planning Manager at Genie Electronics. “From the top of the quote, we ensure transparency and reliability, building to last with no substitutions without prior approval.”
Genie Electronics was seeking a more cost-effective and functional ERP solution as its previous system’s costs and lack of updates became prohibitive. “We were paying roughly $32,000 a year in support, with additional costs for data conversion and consulting fees. Transitioning to Cetec ERP has been a game-changer,” says Lookingbill. Key Benefits of Cetec ERP Implementation:
Genie Electronics plans to fully equip the shop floor with tablets, further integrating the CRM module, and exploring the ECO module. Additionally, the company aims to enhance quality control by diving deeper into non-conformance reports (NCRs) and corrective action reports (CARs), and recording inspection data. Genie Electronics has praised the support provided by Cetec ERP. “We usually get a response within an hour, not just an automatic notification but someone actively looking into the issue,” says Lookingbill. The forum and help system have also been valuable resources for the Genie team. The transition to Cetec ERP has enabled Genie Electronics to maintain its reputation for honesty, quality and customer service while significantly enhancing operational efficiency and cost savings. The company looks forward to continued success and innovation with Cetec ERP. ABOUT CETEC ERP: |
